Privacy Policy

Effective Date: March 2026

1. Introduction

SU Prime Services ("we", "our", or "us") provides international shipping, freight forwarding, and logistics services between the United States, Curaçao, and the Dominican Republic.

This Privacy Policy explains how we collect, use, and protect your information when you use our website, mobile application, and shipment tracking services.

2. Information We Collect

We may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Shipping address
  • Package tracking numbers
  • Shipment details and transaction history
  • Business identification numbers (if applicable)

3. How We Use Your Information

We use collected information to:

  • Process and manage shipments
  • Provide real-time tracking updates
  • Calculate shipping fees
  • Communicate delivery notifications
  • Provide customer support
  • Improve service quality and security

4. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

5. Data Sharing

We do not sell or rent personal information.

Information may be shared only when necessary to:

  • Complete shipping and customs procedures
  • Comply with legal requirements
  • Prevent fraud or security threats

6. Third-Party Services

We may use third-party providers for hosting, payment processing, tracking infrastructure, and operational systems. These providers process data solely to deliver our services.

7. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children.

8. Your Rights

You may request access, correction, or deletion of your personal information by contacting us using the details below.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

10. Contact Information

SU Prime Services

📍 Curaçao Pickup Center
Bonam Kaya Wilfrido Valeriaan 1, Curaçao
+599 9 527 7463

📍 Miami Warehouse
7861 NW 187 Terrace, Hialeah, FL 33015
+1 (786) 499-7345

📍 Dominican Republic
Plaza Paseo del Norte, Santiago de los Caballeros
+1 (829) 967-1758

📧 Email: suprimeservices@gmail.com